If you collected your sample but forgot to register it, or if you encounter issues with the QR code on your Rythm Health kit, you can complete the registration from your Rythm dashboard.
Log in and go to Health Records. - Ensure you are using the correct email address associated with your account to avoid login issues.
Find the date you collected your sample and select Open.
Select Edit to access your intake form.
Review your information, including your collection date and time.
Select Save and continue.
Your collection details help the lab determine how to process your sample. Make sure they accurately reflect when you collected it. Additionally, ensure your date of birth is included during manual registration to help the lab process your sample accurately.
If you can’t find your test, update the form, or resolve a QR code issue, contact customer support.