If you already have a Rythm account but see a checkout prompt after logging in, you may be signed in with a different email address.
This issue often occurs when scanning a QR code on a Rythm Health kit or sample bag, which redirects to a checkout page instead of the intended registration page.
To access your existing account:
Select Back to Details in the upper-left corner.
Sign out.
Sign back in using the email address associated with your Rythm account.
Retry scanning the QR code to ensure you are redirected to the appropriate registration or information entry page.
Once you’re signed in with the correct email, you should be able to access your account as usual. If you still see the checkout prompt, contact customer support for help.