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Why was I charged for another test?

How subscription renewals work, what happens after you’re charged, and how to manage future billing.

Written by Ky

Rythm is a subscription that renews every 30 days. Your payment method is automatically charged for your next test on your scheduled billing date.

We send a reminder three days before each charge so you have time to review your schedule, update your payment method, move your next billing date, skip a test, or cancel your subscription.

What happens after I’m charged?

Once your payment is successful, allow:

  • 1–2 business days for your order to process.

  • An additional 1–2 business days for your test kit to arrive.

Your payment must be successful before we can process and ship your next test.

How do I manage future charges?

You can review or adjust your schedule in your Rythm account:

  1. Log in to your Rythm account.

  2. Go to Account → Billing.

  3. Review your next billing date and choose an option to manage your schedule.

You can schedule a future test date up to three months in advance. If you move your billing date to a later month, you won’t be charged for the months you skip.

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